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Please see our frequently asked questions below. If you don’t find what you’re looking for, please call us direct for quick and easy assistance.


How can I view the status of my order?

A: We like to offer personal service. Our staff are some of the most knowledgeable you will find in this industry, making the advice we have to offer very helpful. If you have any questions feel free to email us at  and we wil be happy to assist you.


What are my shipping costs?

A: Free FedEx Ground Insured shipping for every order  inside the lower 48 states. Please see our shipping page for complete details. You can  email us at .



What do I do if I need to exchange or return my order?

A: Email us at They’ll be happy to help you with your return or exchange. No returns can be sent without first contacting us to receive a return authorization number.


My Paypal payment will not process.

A: The information you enter on our site MUST MATCH THE INFORMATION YOU HAVE ENTERED WITH PAYPAL EXACTLY. When we say exact, we mean exact. If you are unable to make this work call us directly and we can send you a Paypal request for money which will streamline the process for you.

How can I update my account profile (change my address, etc.)?

A: View your account profile here. This will allow you to update all of your contact information, change your password and view your Apex Motosport account history.